Shipping costs for Hortispares orders vary by region and package. The costs are based on a standard package of 32 x 28 x 27 cm with a maximum weight of 5 kg or a large package of 60 x 40 x 30 with a maximum weight of 20 kg. These packages covers more than 95% of our assortment. If the order does not fit into one of these package, we will contact you to arrange the shipment with you.
Please note! The shipping costs do not include import costs.
Delivery costs per zone
|Standard package||Large package|
|Zone 0||Belgium, Luxembourg, The Netherlands||€ 12,95||€ 22,95|
|Zone 1||Germany, United Kingdom (UK)||€ 14,95||€ 23,95|
|Zone 2||France, Monaco||€ 19,95||€ 36,95|
|Zone 3||Austria, Denmark, Ireland, Italy, Spain||€ 24,95||€ 56,95|
|Zone 4||Estonia, Finland, Greece, Latvia, Lithuania, Portugal, Sweden||€ 24,95||€ 56,95|
|Zone 5||Cyprus, Bulgaria, Croatia, Czech Republic, Hungary, Malta, Poland, Romania, Slovakia, Slovenia||€ 29,95||€ 59,95|
|Zone 6||Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Canada, United States (US)||€ 49,95||€ 122,95|
|Zone 7||China, Hong Kong, India, Indonesia, Japan, Malaysia, Pakistan, Philippines, Singapore, Thailand, Taiwan, Brazil||€ 59,95||€ 167,95|
|Zone 8||Egypt, Morocco, South Africa, Israel, Mexico, Australia, New Zealand||€ 79,95||€ 239,95|
|Zone 9||Rest of the world||€ 84,95||€ 265,95|
The delivery time of the parts on Hortispares differs per region and per type of part. We strive to send the products within 24 hours after processing your order to the delivery address you entered. Find below the transit time of your specific country.
To Transit time
|United Arab Emirates||5|
|United Kingdom (UK)||5|
|United States (US)||5|
|Rest of the world||1|
Orders are shipped through FedEx’s parcel service. The fixed shipping costs are added to your order in the checkout. This depends on the region in which the order should be delivered. See the pricing per region above.
If you ordered the wrong product, you can return it and the order amount will be refunded. In this case, the costs of returning the product are for your own account.
If you are sure that the product you have ordered is not the right one, you can return it and we will refund the order amount. The cost of returning the product will be for the account of Hortispares, and will be credited with your new, correct order.
If the parts in your order are defective or damaged, we will work together to find a suitable solution. Send a photo and the mention of your order number to firstname.lastname@example.org and we will contact you.
Visit the FAQ page for more information about payment, delivery, and returns.
Would you like to receive more information about delivery? Don’t hesitate to ask by filling out the form below. The team will reach out to you within 24 hours.
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