Shipping costs

Shipping costs

Shipping costs for Hortispares orders vary by region. These costs are based on a standard package of 32 x 28 x 27 cm and a maximum weight of 5 kg. Which covers more than 95% of our assortment. If the order does not fit into this standard package, we will contact you to arrange the shipment with you.

Delivery costs per zone

Zone 0 Belgium, Luxembourg, The Netherlands  €    12,95
Zone 1 Germany, Ireland, United Kingdom (UK)  €    14,95
Zone 2 France, Monaco  €    19,95
Zone 3 Austria, Denmark, Ireland, Italy, Spain  €    24,95
Zone 4 Estonia, Finland, Greece, Latvia, Lithuania, Portugal, Sweden  €    24,95
Zone 5 Cyprus, Bulgaria, Croatia, Czech Republic, Hungary, Malta, Poland, Romania, Slovakia, Slovenia  €    29,95
Zone 6 Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Canada, United States (US)  €    49,95
Zone 7 China, Hong Kong, India, Indonesia, Japan, Malaysia, Pakistan, Philippines, Singapore, South Korea, Thailand, Taiwan, Brazil  €    59,95
Zone 8 Egypt, Morocco, South Africa, Israel, Mexico, Australia, New Zealand  €    79,95
Zone 9 Rest of the world  €    84,95

Orders are shipped through FedEx’s parcel service. The fixed shipping costs are added to your order in the checkout. This depends on the region in which the order should be delivered. See the pricing per region above.

If you ordered the wrong product, you can return it and the order amount will be refunded. In this case, the costs of returning the product are for your own account.

If you are sure that the product you have ordered is not the right one, you can return it and we will refund the order amount. The cost of returning the product will be for the account of Hortispares, and will be credited with your new, correct order.

If the parts in your order are defective or damaged, we will work together to find a suitable solution. Send a photo and the mention of your order number to support@hortispares.com and we will contact you.

Visit the FAQ page for more information about payment, delivery, and returns.


More information

Would you like to receive more information about delivery? Don’t hesitate to ask by filling out the form below. The team will reach out to you within 24 hours.

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